Controlling your alarm through Alexa
Our customers with Smartlink+ app control or Total Connect 2.0 app control for their alarms can use the Alexa app to ARM and check the status of their alarms. You should not be able to disarm your alarm that way. You’ll have to use your TC or Smartlink app or system keypad or keyfob to disarm.
If you have a Honeywell system with Total Connect: Open the Total Connect app, click settings, then Alexa for instructions, Or look here.
If you have a system that you control with Smartlink+ (2GIG Rely, GC2, or a DSC or Honeywell with a Resolution Interactive gateway module IGM, click here for Instructions.
If you are monitored through us and have a DSC, Partners, Concord, Caddx, GE, Simon, or Honeywell system and you want app control, call about adding the IGM (Interactive Gateway Module)